Frequently Asked Questions about GoDubai
A Canadian-based company founded in 2007, GoDubai.ca is a travel tour operator specializing in Dubai, Abu Dhabi, and the United Arab Emirates. We offer turnkey vacations, escorted group tours, custom-designed trips, and personalized support before, during, and after your journey.
Yes. We offer several escorted departures each year, in an all-inclusive format designed to give you complete peace of mind: direct flights with Emirates Airlines, accommodations, a variety of activities and visits, and the guidance of an English-speaking tour leader and a local guide. Travel stress-free and enjoy a perfectly organized experience.
Absolutely. We build 100% tailor-made trips based on your budget, your interests, and your preferred travel pace. You'll receive a clear, day-by-day itinerary. In Dubai, one of the five most visited cities in the world, proper planning is essential; otherwise, it's easy to miss key experiences due to long lines, fully booked activities, or inefficient routing.
Yes. We can book your international flights or provide options if you prefer to book them yourself. And great news: Emirates is an Aeroplan partner, so if you have points, this is the perfect time to use them.
Once you share your needs with us, we prepare a complete, personalized quote that includes accommodations, activities, transfers, and detailed notes with tailored recommendations. Quotes are sent by email and can be adjusted to fit your preferences.
Usually between 24 and 72 hours, depending on the complexity of the trip and the time of year.
Yes. Prices in Dubai change constantly—season, events, exchange rates, and availability all influence the cost. And unlike charter flights (such as Transat or Sunwing), international flights never get cheaper at the last minute. The only real way to save? Book early. Very early.
With more than 800 hotels in Dubai, it's easy to make a wrong choice. That's why we created our curated list of GoDubai-certified hotels: no dry hotels, no poorly located properties, and no disappointing service, even among some 5-stars. We keep only the best options, often at excellent rates.
It depends on the package. Tips are included in our escorted tours. For custom trips, they are not included, but we guide you through everything. Our exclusive GoDubai Guide, offered only to clients, clearly explains tipping norms and many other practical details.
Yes! You have access to local assistance numbers throughout your stay.
Yes, we organize all the must-see activities: desert safaris, Burj Khalifa, The Frame, Museum of the Future, View at the Palm, yacht cruises, cultural tours, Ferrari World, Louvre Abu Dhabi, TeamLab, and more. But be careful, Dubai has hundreds of suppliers, and quality varies enormously. Avoid overly touristy experiences or unpleasant surprises by booking through us.
Each supplier (hotel, airline, activity provider) has its own cancellation policy. All details are clearly outlined in your quote and travel documents.
Yes. A deposit is required at the time of booking, and the balance is due before departure according to the package conditions.
Absolutely. We work with multiple travel agencies across Canada. However, we prioritize our GoDubai affiliated agencies, listed on our website, as they benefit from our training, tools, and exclusive UAE expertise.